VimanPravas VimanPravas

Cookie Policy

Last updated: April 8, 2026 | Version 1.0 | Effective from: April 8, 2026

This Cookie Policy explains how Smile Holidays, operating under the brand name VimanPravas ("we," "us," "our"), uses cookies and similar technologies on our website (vimanpravas.com), corporate portal (biz.vimanpravas.com), and associated services (collectively, the "Platform"). This policy should be read in conjunction with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) by websites you visit. They are widely used to make websites work efficiently, enhance user experience, and provide information to website operators. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services operating on the website ("third-party cookies").

Similar technologies include local storage (localStorage), session storage, and web beacons (pixel tags). For simplicity, we refer to all such technologies as "cookies" in this policy.

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Strictly Necessary / Essential Cookies

These cookies are essential for the Platform to function. Without them, core features such as login, search, and booking cannot operate. These cookies cannot be disabled.

Cookie / Storage KeyPurposeDuration
authTokenUser authentication (B2C) — keeps you logged inSession / 24 hours
authUserUser profile data for display (name, mobile)Session / 24 hours
staffTokenStaff authentication for the staff portalSession / 24 hours
staffUserStaff profile dataSession / 24 hours
corporateTokenCorporate user authentication for B2B portalSession / 24 hours
corporateUserCorporate user profile and company dataSession / 24 hours
adminTokenAdmin authentication for admin panelSession / 24 hours

2.2 Functional Cookies

These cookies remember your preferences and choices to provide a more personalised experience.

Cookie / Storage KeyPurposeDuration
recentSearchesRemembers your recent flight searches for quick re-search30 days
searchParamsRetains current search parameters (route, date, passengers) during the booking flowSession
selectedFlightStores the flight you selected during the booking processSession

2.3 Analytics Cookies

These cookies help us understand how visitors use the Platform, which pages are visited most, and how users navigate. They are set only if you accept analytics cookies in the notice shown on your first visit; if you decline, no analytics provider is loaded. All analytics data is anonymised.

Cookie / Storage KeyPurposeDuration
Internal analyticsPage views, search frequency, booking completion rates, chatbot usage12 months
Third-party analytics (only after consent)Anonymised usage recording (pages visited, clicks and scrolls) to improve the siteUp to 12 months

2.4 Cookies We Do NOT Use

3. Third-Party Cookies

The following third-party services may set cookies when you use the Platform:

ServiceProviderPurposePrivacy Policy
Website analytics (only after you accept analytics cookies)A third-party analytics providerAnonymised usage data (pages visited, clicks and scrolls) to improve the siteContact us for details
Payment ProcessingRazorpayFraud detection, payment session managementRazorpay Privacy

We do not control third-party cookies. Please review the respective privacy policies for information on their cookie practices.

4. Managing Your Cookie Preferences

4.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

Instructions for common browsers:

4.2 Clearing Site Data

To clear all VimanPravas data from your browser:

Important: Blocking essential cookies will prevent core Platform features from functioning. You will not be able to log in, search for flights, or complete bookings without essential cookies enabled.

5. Local Storage

In addition to cookies, we use browser local storage (localStorage) for storing authentication tokens and session data. Local storage persists until explicitly cleared by you or the application. The data stored in local storage is listed in Section 2 above and serves the same purposes.

Local storage data is accessible only by our Platform and cannot be read by other websites.

6. Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting that your browsing activity not be tracked. As there is no industry-standard interpretation of DNT signals, the Platform does not currently respond to DNT signals. However, since we do not use advertising trackers or sell user data, your privacy is inherently protected.

7. Updates to This Cookie Policy

8. Contact Us

If you have questions about our use of cookies, please contact:

Smile Holidays (operating as VimanPravas)

Email: info@vimanpravas.com

Address: 8, Matrukrupa Apts., Near Nal Stop Metro Station, Opp. SNDT College, Off Karve Road, Pune — 411004, Maharashtra, India

© 2026 Smile Holidays. All rights reserved. VimanPravas is a registered brand of Smile Holidays, Pune.