This Cookie Policy explains how Smile Holidays, operating under the brand name VimanPravas ("we," "us," "our"), uses cookies and similar technologies on our website (vimanpravas.com), corporate portal (biz.vimanpravas.com), and associated services (collectively, the "Platform"). This policy should be read in conjunction with our Privacy Policy.
Cookies are small text files placed on your device (computer, smartphone, tablet) by websites you visit. They are widely used to make websites work efficiently, enhance user experience, and provide information to website operators. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services operating on the website ("third-party cookies").
Similar technologies include local storage (localStorage), session storage, and web beacons (pixel tags). For simplicity, we refer to all such technologies as "cookies" in this policy.
We use cookies for the following purposes:
These cookies are essential for the Platform to function. Without them, core features such as login, search, and booking cannot operate. These cookies cannot be disabled.
| Cookie / Storage Key | Purpose | Duration |
|---|---|---|
| authToken | User authentication (B2C) — keeps you logged in | Session / 24 hours |
| authUser | User profile data for display (name, mobile) | Session / 24 hours |
| staffToken | Staff authentication for the staff portal | Session / 24 hours |
| staffUser | Staff profile data | Session / 24 hours |
| corporateToken | Corporate user authentication for B2B portal | Session / 24 hours |
| corporateUser | Corporate user profile and company data | Session / 24 hours |
| adminToken | Admin authentication for admin panel | Session / 24 hours |
These cookies remember your preferences and choices to provide a more personalised experience.
| Cookie / Storage Key | Purpose | Duration |
|---|---|---|
| recentSearches | Remembers your recent flight searches for quick re-search | 30 days |
| searchParams | Retains current search parameters (route, date, passengers) during the booking flow | Session |
| selectedFlight | Stores the flight you selected during the booking process | Session |
These cookies help us understand how visitors use the Platform, which pages are visited most, and how users navigate. They are set only if you accept analytics cookies in the notice shown on your first visit; if you decline, no analytics provider is loaded. All analytics data is anonymised.
| Cookie / Storage Key | Purpose | Duration |
|---|---|---|
| Internal analytics | Page views, search frequency, booking completion rates, chatbot usage | 12 months |
| Third-party analytics (only after consent) | Anonymised usage recording (pages visited, clicks and scrolls) to improve the site | Up to 12 months |
The following third-party services may set cookies when you use the Platform:
| Service | Provider | Purpose | Privacy Policy |
|---|---|---|---|
| Website analytics (only after you accept analytics cookies) | A third-party analytics provider | Anonymised usage data (pages visited, clicks and scrolls) to improve the site | Contact us for details |
| Payment Processing | Razorpay | Fraud detection, payment session management | Razorpay Privacy |
We do not control third-party cookies. Please review the respective privacy policies for information on their cookie practices.
You can control and manage cookies through your browser settings. Most browsers allow you to:
Instructions for common browsers:
To clear all VimanPravas data from your browser:
In addition to cookies, we use browser local storage (localStorage) for storing authentication tokens and session data. Local storage persists until explicitly cleared by you or the application. The data stored in local storage is listed in Section 2 above and serves the same purposes.
Local storage data is accessible only by our Platform and cannot be read by other websites.
Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting that your browsing activity not be tracked. As there is no industry-standard interpretation of DNT signals, the Platform does not currently respond to DNT signals. However, since we do not use advertising trackers or sell user data, your privacy is inherently protected.
If you have questions about our use of cookies, please contact:
Smile Holidays (operating as VimanPravas)
Email: info@vimanpravas.com
Address: 8, Matrukrupa Apts., Near Nal Stop Metro Station, Opp. SNDT College, Off Karve Road, Pune — 411004, Maharashtra, India
© 2026 Smile Holidays. All rights reserved. VimanPravas is a registered brand of Smile Holidays, Pune.